Social Scorecard: Preside...
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We are Dreamers…and Doers.
We believe ideas are nothing without execution.
This company thinks big–and delivers even bigger. We do that by starting with the proper foundational work, which helps manage expectations.
Prior to engaging a client, we determine their Key Performance Indicators (KPIs) and the metrics that matter most to them. Then, we guarantee success. That’s right. We do not stop working for our clients until all of the agreed-upon metrics have been achieved. We’ve even worked a couple months beyond our contracts, for free, in order to deliver on this promise. And, we’ve never failed to do so.
Here are seven other reasons that set us apart:
Social Specialists (Not Zealots)
While we are focused intensively on social media as our core competency, we integrate it into a comprehensive marketing mix for our clients that includes traditional print and broadcast media, SEO & PPC, email marketing, online advertising, reputation management and influencer engagement.
Right Size
“Never doubt that a small group of thoughtful, committed citizens can change the world.” Margaret Mead said it. We live it. In this economy, one day is orders-of-magnitude more valuable that it’s ever been. Speed is critical. There are 11 of us, and we move fast. Bigger is not better. Better is better.
Unflinching Passion
We hand-select a few “best-of-class,” non-competing clients — and we provide them with unmatched service and unsurpassed results. We’ve made the conscious decision to work with fewer clients, but to give them more. It has forged an unparalleled track record for us.
Client-Centric
We are extremely selective about the clients we take on. We respectfully decline more opportunities than we accept. But, once we decide to work with a company, we start integrating seamlessly and implementing quickly. We’re there for them 24/7, and we stop at nothing for them.
Data-Driven
We don’t rely on anecdote or hype common in social media. While the intangibles—brand awareness, online sentiment, customer service—do matter, so do sales! Every 30 days, we deliver an industry-leading report that shows, in clear details, the we are making against our clients’ Key Performance Indicators (KPIs).
Bold & Decisive
While we have over a decade of experience in traditional print and broadcast media, which serves us well, we are not hamstrung by that. We believe that traditional media and social media can work together in a sublime synchronicity. “PR 3.0.” It’s a powerful thing.
Total Team
The entire Resonate team is a well-oiled machine, a tight-knit team, with a proven track record of success. Every “Resonant” in the company works on every account bringing respective, and cumulative, skills and passion to every client. Our process and teamwork are truly something to behold–and experience for yourself!
Want to move your social media from good to great? We have a “100% client satisfaction rate.” You can trust us to do the job for you.
